Warranty & Service
Warranty overview
Eligible products include service support for up to five years. The coverage applicable to a specific model and quality option is confirmed before purchase.
What to include in a service request
- Your order number and contact email.
- A clear description of the issue and when it began.
- Photographs or video where they help demonstrate the problem.
Exclusions
Normal wear, accidental damage, misuse, unauthorized repair and damage caused by improper handling may not be covered. Every case is reviewed individually.